What’s your return policy?
We value each and every one of our customers as well as your satisfaction with our products. If you have any questions or concerns about your order and you are not satisfied, reach out to us so that we can resolve the concern. If necessary you are able to return your items--within 30 days of purchase.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries. International shipping fees may apply.
Do you have customer service and how can I contact?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday-Friday 9am-6pm PST. You can also reach out to us via email to luxhuere@gmail.com
What payment methods do you offer?
We accept credit card for the payment of your order.
Where is my order?
Once you have placed an order, you will receive an order confirmation to your email you provided. Within that email, you will receive information regarding shipping, tracking and ETA of your items. While we do our best to send out your order as quickly as possible, shipping times may vary according to our mail carrier service. If you have an questions or concerns about the shipping of your order, please reach out to us at luxhuere@gmail.com
